Can you say "awful"

You mean to tell me that I can only receive 5 channels on the app version of Frontier, 4 of those are Spanish. Better get it together because I have a feeling you will be losing a lot of customers, including me. I mainly watch tv via the app but now that it s not working what do I need to pay for then? Its been enough time for a complete switch over unless you just have incompetent people working for you. And btw what the heck happened to my points, I would like those back please I earned them by paying a high monthly bill and having auto pay.

Sincerely,
Really irritated customer

Blah345466 about FrontierTV